Hi lovely. I am so glad you have taken the time to check out my art shop, it means the world to me.
Here are some informative guidelines that may regard questions you have about your order.
Frequently asked questions
When will my order ship?
I would like to reiterate that I am a one person run business, and I create and package all items by myself. This means that orders may take up to 1 week to be officially shipped. BUT I do try to package and ship orders ASAP.
☆International orders may take 1-2 weeks to complete shipping cycles.
Can i still change my shipping info after purchasing?
Please double checkALLof your shipping information before placing your order. This includes the address and correct size of the product.☆If you input the incorrect address, it may subject your order to a delayed shipping date. If you do happen to input an incorrect address, please use thecontactpage to file a request to change the address.☆If you input the wrong size category, please use the contactpage to file a request to change the size.☆When an order has been officially shipped, I can no longer make changes to the shipping address. Therefore, responsibility of the package is in the hands of transportation services.
What should i do if my package is damged/missing?
Unfortunately shipping things always comes with the small chance of damaged packages as I have no control over how the package is handled while it travels to you! If your package is missing, please check your local post office or ask your neighbors/apartment complex.
can i return items?
Yes you can return items only if the wrong item was sent or the wrong size. Please check out refund policy for more info.
Do you ship to my country?
I only ship to the EU and the UK
